Boldhorn Press –
Refunds & Returns Policy
Last updated: 05/12/2025
Because Boldhorn Press sells digital sheet music, all purchases are considered final once the download link has been provided.
1. Digital Goods
Under UK consumer law, digital products are non-returnable once the download has begun.
Therefore, we cannot offer refunds for:
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Change of mind
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Purchasing the wrong item
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Compatibility issues on your device
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Misprints made by the customer when printing PDFs
2. Refunds Are Available If…
We will provide a replacement or refund if:
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The file received is damaged or missing
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You were charged more than once by accident
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A technical issue on our end prevented successful download
Please contact us within 14 days of purchase with your order number.
3. Custom Work
Customisations, arrangements, and commissioned music are non-refundable, as they are created specifically for you.
4. How to Request Support
If you believe there has been an error, contact us at:
We aim to resolve all issues promptly.